Terms of Service

1. Agreement and Acceptance

These Terms of Service ("Terms") govern your access to and use of the DAMMI.LV website and services (the "Service") provided by KOLOMBO SIA, a company registered in Latvia (Reg. Nr. 40203077142) ("we", "us", or "our"). By accessing the Service or submitting an assessment, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

2. Description of Service

DAMMI.LV provides a business process self-assessment tool that uses artificial intelligence (AI) to analyse user-submitted process descriptions and documents. The Service includes:

• An interactive process optimisation checklist (the "Pyramid").
• An AI-powered form-filling feature that analyses your process description and uploaded files.
• Informational resources, offers, and showcase content related to process optimisation.

3. No Professional Advice

The AI-powered assessment does not constitute professional business, legal, financial, or operational advice. Results are generated automatically and may be incomplete, inaccurate, or inapplicable to your specific situation. You should not rely solely on AI-generated results for consequential business decisions. Our human experts are available to provide tailored professional assessments.

4. User Responsibilities and Acceptable Use

By using the Service, you agree that you will:

• Only upload files and enter information that you are authorised to share and that does not infringe any third-party rights.
• Not upload files containing malware, illegal content, content that infringes intellectual property rights, or personal data of third parties without their consent.
• Not attempt to reverse-engineer, scrape, disrupt, overload, or misuse the Service or its underlying AI systems.
• Not use the Service for any unlawful purpose or in violation of applicable law, including but not limited to the GDPR and the EU AI Act.
• Not misrepresent your identity, affiliation, or the nature of information you submit.

We reserve the right to suspend or terminate access for users who breach these obligations.

5. Uploaded Content and Intellectual Property

You retain ownership of any content you upload to the Service. By submitting content, you grant KOLOMBO SIA a limited, non-exclusive licence to process that content solely for the purpose of providing the AI assessment feature to you.

All other content on this website — including text, graphics, logos, and the assessment framework — is the intellectual property of KOLOMBO SIA and is protected by applicable copyright and intellectual property laws. You may not reproduce or distribute it without our written permission.

6. AI System Transparency (EU AI Act)

Our AI assessment feature is powered by Google Gemini, a general-purpose AI system. In accordance with Regulation (EU) 2024/1689 (EU AI Act), we inform you that:

• You are interacting with an AI-generated output, not a human expert.
• The AI system is not classified as high-risk under the EU AI Act for the purpose of this application.
• No decisions with legal or similarly significant effects on you are made automatically.

7. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.

8. Limitation of Liability

To the maximum extent permitted by applicable law, KOLOMBO SIA and its officers, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service, including but not limited to loss of profits, data, goodwill, or business interruption. Our aggregate liability shall not exceed €100 or the amount you paid for the Service in the 12 months preceding the claim, whichever is higher. Nothing in these Terms limits liability that cannot be excluded under applicable mandatory law.

9. Third-Party Services and Links

The Service may contain links to third-party websites or integrate third-party services (including Google, Kinde). We are not responsible for the content, privacy practices, or availability of third-party services. Use of third-party services is subject to their own terms and policies.

10. Termination

We reserve the right to suspend or terminate access to the Service, with or without notice, if you violate these Terms or if we decide to discontinue the Service. Upon termination, your right to use the Service ceases immediately.

11. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Republic of Latvia, without regard to conflict of law principles. Any disputes arising from these Terms or the use of the Service shall be subject to the exclusive jurisdiction of the courts of the Republic of Latvia. If you are a consumer in another EU member state, you may also benefit from the mandatory consumer protection laws of your country of residence.

EU consumers may also use the European Commission's Online Dispute Resolution platform: ec.europa.eu/consumers/odr

12. Changes to These Terms

We may update these Terms at any time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

13. Contact

For questions about these Terms, please contact: